Information we use
We use your email, shipping and billing details, order information and support messages to process orders, arrange delivery and help you. Your browser stores a Cart identifier and session information so you can continue shopping. Secure cookies support verified access to your orders.
Order access uses email verification. Keep verification codes and order-access links private. Payment details are handled by the payment provider; current checkout uses PayPal.
Service providers
Cloudflare delivers the storefront, public media and network security services, and provides site traffic analytics. Our commerce service uses Medusa, PostgreSQL and Redis to process and retain Cart and order records. PayPal handles current checkout payments; Stripe may process data associated with earlier Stripe transactions. Resend sends transactional emails. These providers receive information needed for their services; we do not claim that information is never shared.
Retention and your requests
We retain order and support information to provide service, protect order access and meet applicable record-keeping requirements. We have not set a fixed automatic deletion period for order records. Contact us with questions about your information or a request for access, correction or deletion. We will assess the request and any applicable retention obligations.
Contact the store
Store operator and seller: Qufu Shi Qianyun Shangmao Zhongxin
Business contact address: No. 2, Guangyuan East 9th Street, Kongzi Shangmao Cheng, Qufu, Shandong 273100, China
For business correspondence only. Contact us before returning an item.
support@ignisterra.store